How to Use Dynamic Content in Email Campaigns
Jul 10, 2026
A framework for using dynamic content in email campaigns. Covers the data foundation, decision criteria, QA approach, and fallback design.
Nick Donaldson
Senior Director of Growth, Knak
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Email Header Design Best Practices
Jul 8, 2026
The email header is the first thing a reader sees, and most teams never rethink it. Six header patterns and when each one fits.
Nick Donaldson
Senior Director of Growth, Knak
The Compliance Side of Adding SMS and RCS to Email
Jul 6, 2026
Adding SMS and RCS to email adds compliance regimes, each owned by a different team. Here's how to keep them aligned.
Nick Donaldson
Senior Director of Growth, Knak
How we’re using AI internally at Knak and what we’ve learned so far
Jul 2, 2026
How do you build an AI-first company? Knak CEO Pierce Ujjainwalla shares lessons on culture, AI teams, data, and internal adoption.
Pierce Ujjainwalla
Co-founder & CEO, Knak
How to Personalize Emails at Scale
Jun 30, 2026
A framework for personalization that gets results without crossing into creepy. Covers the data foundation, maturity model, and common scaling mistakes.
Nick Donaldson
Senior Director of Growth, Knak
How Knak Works With Marketo Forms
Jun 29, 2026
How Marketo forms work inside Knak landing pages: importing the live form, styling it on brand, stripping rigid CSS for mobile, fixing rendering, and where Marketo's job ends and Knak's begins.
Nick Donaldson
Senior Director of Growth, Knak
Building On-Brand Email in ChatGPT With the Knak App
Jun 26, 2026
The Knak app for ChatGPT lets your AI build an on-brand, ship-ready email inside Knak, not just a draft. What it does, the workflows it fits, and how to connect.
Grace Lee
Senior Product Manager, Knak
Why HR and Corporate Comms Teams Shouldn't Send HTML Emails Through Outlook
Jun 25, 2026
Outlook is fine for one-to-one mail. For HR and corporate comms sending HTML email at scale, the operational gaps cost more than the convenience saves.
Nick Donaldson
Senior Director of Growth, Knak
Why Every AI Agent Needs an Owner
Jun 23, 2026
AI agents aren't plug-and-play. Learn why successful AI programs require ownership, training, and ongoing management to deliver results.
Stephanie LeBlanc
VP, Customer and Employee Success, Knak
Email Footer Design That Builds Trust and Drives Action
Jun 23, 2026
Your email footer does more than satisfy CAN-SPAM. See how strong footer design stays compliant and accessible while building trust and driving a second action.
Nick Donaldson
Senior Director of Growth, Knak
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