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Products We Love

Pierce Ujjainwalla

By Pierce Ujjainwalla

·

Updated Jan 31, 2024

Published Aug 15, 2016

Knak Blog Products We Love

Summary - Discover Knak's favorite tech tools for SaaS success: From Intercom to FreshBooks, explore the top products enhancing our business operations.

We are a technology company, and we love cool tech. We try and use best-of-breed tech products and want to share those with anyone who is interested 🙂

This will also be a place for us to keep track and remember them all:

Intercom

We use Intercom to talk with all of our customers in our application, and also to do push notifications in our app when new features are released or we need to communicate about a bug. Intercom also has some great features to help you segment your audience, and handle support tickets.

Baremetrics

We use Baremetrics to keep track of how our business is performing. Baremetrics pulls in all of your Stripe data to give you a pulse on all key business metrics. We love how easy it is to setup Baremetrics and get best in class dashboards that every SaaS company would care about.

Litmus

Absolutely key for email development testing to make sure all emails are looking great on all email clients and devices.

FreshBooks

We use FreshBooks for invoicing and billing requirements. It’s not the sexiest part of the business, but FreshBooks helps us spend less time on this while making our accountants happy.

InVision

This is a great prototyping tool that helps our designers work more seamlessly with our developers. It’s amazing for feedback and making sure everyone is on the same page with designs. This is used for both prototypes and designs for emails and landing pages.

Slack

The best communication tool, when we’re not all on email.

More great ones:

What do you guys think? Any on here that we should have? Please leave them in the comments below!


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Pierce Ujjainwalla

Author

Pierce Ujjainwalla

Co-Founder & CEO, Knak

Pierce is a career marketer who has lived in the marketing trenches at companies like IBM, SAP, NVIDIA, and Marketo. He launched Knak in 2015 as a platform designed to help Marketers simplify email creation. He is also the founder of Revenue Pulse, a marketing operations consultancy.

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