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Sep 9, 2026
SaaS companies are using AI agents to surface the ‘trapped value’ in their platforms — and customers are getting far more out of the software they already own.
Brendan Farnand
Co-founder & Chief Evangelist, Knak
Sep 8, 2026
A single enterprise email costs $300–$2,400 in internal labour. That production ceiling — not strategy or creative — is what caps marketing performance.
Chris Wolski
VP, Product Marketing, Knak
Sep 7, 2026
A practical guide to prompting AI for marketing email: what context to supply (audience, goal, offer, tone, structure), what to cut, and how to iterate.
Nick Donaldson
Senior Director of Growth, Knak
Aug 28, 2026
Enterprises bought the data-to-delivery stack but can't feed it. The creation gap is a production problem, and here's where it actually lives.
Nick Donaldson
Senior Director of Growth, Knak
Aug 24, 2026
The quality of an AI email is governed by the context you give it and the context you leave out, not clever wording. Here is what that means.
Nick Donaldson
Senior Director of Growth, Knak
Aug 14, 2026
AI reads and ranks email on the way in and acts on it from outside. Here is how the email team, its tools, and its channel change next.
Nick Donaldson
Senior Director of Growth, Knak
Aug 10, 2026
An AI agent takes actions toward a goal. MCP is the standard connection it uses to reach a tool like your inbox. Here is the difference, plainly.
Nick Donaldson
Senior Director of Growth, Knak
Jul 31, 2026
When AI reads your email first, structured, machine-readable content beats decorative code. Here is what to build for the first reader.
Nick Donaldson
Senior Director of Growth, Knak
Jul 29, 2026
A grounded read on where enterprise B2B teams sit with email, SMS, and RCS, and how to decide when adding a channel is actually worth the coordination.
Nick Donaldson
Senior Director of Growth, Knak
Jul 23, 2026
AI now summarizes, sorts, and ranks email before a human sees it. Machine-readability is a visibility factor now, the same way structured code is in SEO.
Nick Donaldson
Senior Director of Growth, Knak
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