Use email to increase sign-ups for your product, service, or event.

What is a Sign-Up Email?

A sign-up email is sent out to a user to encourage them to sign up for a product, service, or event. Sign-up emails may also include instructions on how to use the service, links to helpful resources or support, and marketing messaging.

Who uses Sign-Up Emails?

A sign-up email is sent out to a user to encourage them to sign up for a product, service, or event. Sign-up emails may also include instructions on how to use the service, links to helpful resources or support, and marketing messaging.

What to include in a Sign-Up Email?

There are a lot of factors to consider when building a sign-up email. Here are some of the email elements to consider.

Email Design Element

Best Practices

Send Time

Send the email at a time when your target audience is most likely to be checking their email (account for recipient’s timezone).


Sender

Use a recognizable and trustworthy sender name and email address.


Subject Line

Use action-oriented language to convey the benefit of signing up. Include a sense of urgency or exclusivity to encourage recipients to act quickly.


Preview Text

Add intrigue to the email by highlighting the key benefit of the product, service, or event.


Body Content

Brief introduction to the offer and its benefits. Clear instructions on how to sign-up and take advantage of the offer.


Call-to-action (CTA)

Use clear and specific language for the CTA (e.g. "Sign-Up Now" or "Get Your Free Trial").


Personalization

Use the recipient's name.


Branding

Use the brand logo in recommended resolution; use brand fonts and colour scheme.


Footer

Standard branded footer with email, telephone, and full address. Provide clear contact information in case the user needs assistance with their interaction.

Anatomy of a Sign-Up Email

Let’s look at an example from Hootsuite.

Anatomy-Hootsuite

Sign-Up Email Examples

Real-world examples from some of the world’s top brands. Each example has been built in Knak, which means you can use it to get inspired for your emails.

Sign-Up Email FAQ

What is a sign-up offer email?


What should be included in a sign-up offer email?


When should I send a sign-up offer email?


How can I ensure that my sign-up offer email is effective?


How often should I send sign-up offer emails?


What should I do if a user doesn't sign up after receiving a sign-up offer email?


Want to learn more?

There are even more email example categories to explore.

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