#01 From Paralegal to President ft. Melissa McCready, Navigate Consulting Group

On this first episode of Unsubscribed!, Pierce chats with Melissa McCready, Founder of Navigate Consulting Group and a 20 year CRM and Marketing Automation veteran. Melissa brings an amazingly diverse perspective to the table, having been on both the client and consulting side of things. She recently became President of the Growth Ops Community, formerly MOCCA, based out of Silicon Valley.

Show Notes

Melissa’s path to CRM and Marketing Automation was not a traditional one. In fact, she started her career as a paralegal and planned to become an attorney! From there, she went on to work in a variety of roles – from accounting to sales to customer success – before eventually joining the world of revenue and growth operations.

“It just kind of naturally happened… it fell in my lap.”

When cloud came online and Salesforce entered the market, Melissa decided to make the move from Illinois to Silicon Valley. There, she held several different business development roles before eventually starting her own consulting business. And the rest, as they say, is history!

“What I love about consulting is this: I love that I get to do a lot of different things, with a lot of different people, and a lot of different types of organizations because you learn very quickly what works and what doesn’t. You’re exposed to different scenarios at a much more rapid pace than you are working in-house.”

In this episode, you’ll learn:

  • How Melissa went from Paralegal to President of the Growth Ops community
  • How she found her niche in consulting
  • How she has successfully run her own business for more than 17 years
  • Her thoughts on the current state of marketing and the role email plays as a marketing channel

Check it out to hear all that and more. Enjoy!


Thanks for listening to Unsubscribed! – a podcast created by Knak. If you enjoyed this episode, please subscribe and leave a review. We release new episodes weekly.

Join the Conversation

If you have any feedback, or want to chat, feel free to reach out to Pierce on LinkedIn or follow him on Twitter @marketing_101.

Pierce Ujjainwalla has decades of experience as a CEO, entrepreneur, and career marketing leader. He has lived in the marketing trenches at companies like IBM, SAP, NVIDIA, and Marketo. He founded Revenue Pulse and then launched Knak in 2015 as a platform designed to help Marketers simplify email and landing page creation. Visit his personal blog, Unsubscribed, or his Twitter for more of the insight he’s gained as founder and CEO of Knak. Marketing is his jam; doing it better with technology is his passion.

Latest Episodes

#45 Sales operations leadership ft. Hilary Headlee

Hilary Headlee didn’t have the most conventional transition into sales operations. After interning at a radio station in college, she was asked to help organize and manage their client database (now known as customer relationship…

#44 The seasoned executive’s guide to becoming a CMO ft. Mychelle Mollot

Mychelle took a slightly unorthodox route into marketing. A trained engineer in geophysics, specialised in gold mining, Mychelle suffered a knee injury which caused her to rethink her career path. Searching for a desk job…

#43 Climbing to the top, ft. Christopher Chan

In this episode of the Unsubscribed! Podcast, Knak Head of Finance Christopher Chan talks about his passion for hiking and rock climbing, and a recent expedition to Baffin Island.  One month into his Knak career,…