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Welcome Adam Young

A huge Knak welcome to Adam Young, our new Account Manager!

Adam is a Customer Experience professional with more than ten years of client-facing experience and a deeply rooted love for all things marketing. Before signing on with Knak, Adam was a Manager of Customer Education and a Senior Customer Success Manager at MindBridge AI, a local scale-up.

There, Adam was not only responsible for managing their largest global accounts, he was also tasked with educating a heavily regulated industry on how to implement AI in their daily routines.

Adam is passionate about helping clients adopt cutting edge technologies. His penchant for solving complex problems with collaborative, creative solutions has helped people across a variety of industries, including US hospital networks, manufacturing companies in China, and small businesses in Canada.

He can’t wait to get to know Knak’s customers, but when he’s not in the office, you can find Adam in the kitchen trying out a new recipe, tackling a bouldering wall, or working on the perfect coffee mug at the pottery studio.

Welcome to Knak, Adam!

Karen McDougall is Knak’s Marketing Coordinator. With a background in event planning and a passion for marketing, Karen handles project management and reporting for the Knak marketing team and will be ramping up the Knak webinar program. In her free time, Karen likes to tackle home improvement projects and hang out with her dogs.

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